Scoring Surveys
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Scoring Surveys

Add scores to your surveys to create quizzes or create Likert scales for a questionnaire.

All closed-ended questions have scores assigned to their answer choices by default. Scores are always represented as decimals.

How Default Scores are Applied to Answer Choices

If you haven’t added scores to your question’s choices, scores are assigned by default using the following rules:

  • If the answer choice is a number, that number is the score. Integers are converted into decimals. Fractions are not treated as numbers.
  • If the answer choice is not a number, the score is determined by the index of the answer choice. The first choice has a score of 1.0, the second 2.0, and so on.

image demonstrating default scores

How answer choices are indexed in different display arrangements:

  • For horizontally arranged question choices, the farthest left answer has a score of 1.0.
  • For vertically arranged question choices, the top most answer has a score of 1.0.
  • For choices arranged in multiple columns, the top most answer in the first column has a score of 1.0 and scores increase down columns and from left to right.

image demonstrating index scoring

With scoring you can:

  • Set a score value for any answer choice. For example, give the correct answer choice a score of 1 and all incorrect choices a score of 0.
  • Eliminate a score for an answer choice to exclude it from rankings or calculations. For example, to add a neutral option to a rating scale.
  • Show a score to respondents before or after they have completed a survey.
  • Set up branching logic based on current score. For example, branch to a page showing a letter grade, or only show a more difficult section to respondents who have a high score.

Click one of the following topics for more information:

Setting or Eliminating Scores for Answer Choices

If you want to create a quiz or test or eliminate an answer choice from having a score, you need to set the score values on answer choices.

To set or eliminate a score for an answer choice:

  1. Click on the question you want to apply scores to.
  2. Click on an answer choice to expand its options.
  3. Click on the link next to Score and enter a number. Enter –99.5 to eliminate the choice from scoring.
VIDEO: Eliminating the Score of a Question Option
VIDEO: Adding Scores to Create a Simple Quiz
Showing Scores to Respondents

You can show a score to your respondent in the following ways:

  • Add a Score Display advanced question type to your survey.
  • Add {{ metas.weighted_score }} to your survey text.

Surveys have to be more than one page to calculate a score. The score shown is calculated from all previous pages in the survey.

When you show a score on the last page of a survey, it’s displayed to respondents before the survey is submitted. If you don’t want respondents to go back and change answers to get a higher score, remove the Back button from all survey pages by deselecting it in your survey’s Settings.

You can also display the score on your survey’s thank you page. Make sure the option to Allow respondent to edit their responses after completing the survey is turned off in your survey’s Settings if you don’t want your respondents to go back and retake the survey.

To show a score to your respondents on the Thank You page:

  1. Click the settings icon settings icon and click Pages/Messsages.
  2. Edit the text on the Thank you page to include: {{ metas.weighted_score }} where you want the score to show up. For example: “Thank you for taking the time to complete this survey. Your score is {{ metas.weighted_score }}/10.”
Using a Score to Trigger Survey Logic

Scores can be used to create Rule Conditions in the [Advanced Branching Wizard] that trigger actions. For example, show certain questions if a score is less than a certain amount, or terminate a survey if the score reaches a particular value.

To trigger logic based on a score:

  1. Select the page on which the logic will be triggered. Each page calculates a score based on all previous pages. If you’re applying the same logic to many pages, for example to terminate a survey when a score reaches a given value, you need to recreate your logic on each page on which that score is possible.
  2. Click the Page tab in the palette and click Advanced Branching Wizard.
  3. Click + Add Branching Rule.
  4. Click Add a Condition.
  5. Select Meta Variables and then Current Score from the drop down.
  6. Select either is exactly, is greater than, or is less than and enter the score you want to trigger the condition.
  7. Select which Rule Actions you want to happen. Add as many rule actions as you want.
  8. Click Save Rule. If you want to add more branching logic to the page, you can add more rules.
  9. Click Save Changes.
VIDEO: Branching on Current Score
Viewing Scores in the Responses Table

The weighted score is the sum of the scores of all selected answer options that have not been eliminated from scoring (eliminated scores have a score of –99.5). If you haven’t applied scores to any answer choices, the weighted score is the sum of the default scores for all selected answer choices.

To add scores to your response table:

  1. Click the responses icon responses icon.
  2. Select Weighted Score from the Columns drop down.
VIDEO: Giving a Grade
VIDEO: Giving a Grade (Advanced)